Our Focus On Quality
Vanderbilt Minerals, LLC will continuously improve products, processes and services to consistently meet customer expectations the first time and every time.
Vanderbilt Minerals, LLC and its Gouverneur Minerals Division are ISO 9001 certified. Its Dixie Clay Division and Standard Mineral Division are not ISO certified although their quality management systems conforms to ISO standards.
Frequently asked questions
How can I obtain a copy of your current ISO 9001 certificate?
Current ISO 9001 certificates are located on our website, by request via email: firstname.lastname@example.org or by calling our Quality Department – (203) 295-2143. Office hours are M-F, 8 AM – 4:45 PM EST
How can I obtain Sales Specifications on products?
Current Sales Specifications can be found either on our website, by request via email: email@example.com, or by calling our Quality Department - (203) 295-2143. Office hours are M-F 8 AM – 4:45 PM EST.
How can I obtain a Certificate of Analysis for my order?
COA's will be emailed automatically to the contact email, upon confirmation of shipment.
WE APPRECIATE YOUR FEEDBACK
Rate our quality
We strive to uphold the highest quality standards in business and manufacturing. With your participation in using our rating system, we can better understand the areas of improvement that we can make with our services, so that we can maintain a quality standard that meets your satisfaction. Please feel free to be honest and open, as this information will be used for the benefit of meeting the needs of our customers.